Terms of Service

In one paragraph

SceneWeaver is a desktop app made by WhiteRoseCode (the trading name of Shane M Lee, a UK sole trader). When you buy a Pro or Student licence, your card is charged by Paddle — the company that takes payment on our behalf — and you get a permanent licence to use SceneWeaver that you can't pass on to anyone else. You can ask for a refund within 14 days for any reason at all — see the refund policy. We never see, send, or store a word of your manuscript. The app is sold as-is, and if you win a legal claim against us the most we could ever owe you is what you paid.

1. Who we are

WhiteRoseCode is the trading name of Shane M Lee, a one-person business (sole trader) registered in the United Kingdom. WhiteRoseCode built SceneWeaver, sells it, and runs the sceneweaver.uk website.

Any questions about these terms: info@whiterosecode.co.uk.

2. Words we use in these terms

3. Your licence

As long as you keep to these terms (and you've paid for any paid tier), we give you permission to install and use SceneWeaver anywhere in the world at the tier you bought. In plain terms: you get to use it, but you can't sell it on to someone else, and other people are free to buy their own copies too. How long the permission lasts depends on the tier:

4. What you agree not to do

You agree not to:

5. Updates and ongoing service

We release updates, patches, and new features for SceneWeaver whenever they're ready. If you've bought a Pro or Student licence, every update within the same major version (for example, all v2.x releases) is included — you don't pay again. We reserve the right to charge for a future major version (a hypothetical v3, say).

Every few months the app quietly checks in with our licence server in the background to confirm your paid licence is still valid. That check sends only your licence ID and an anonymous install identifier — never the content of your manuscript. If it's been more than 18 months since a successful check (usually because the computer's been offline that whole time), the app drops back to the Free tier's feature set; your manuscripts always stay readable and editable. As soon as one check succeeds again, your tier comes back.

6. Your data

SceneWeaver keeps your work on your own computer. The app never sends the content of your manuscripts — the prose, your characters, locations, items, organisations, notes, citations, or exports — to us or to anyone else. If the app crashes, it prepares a bug report for you to review and decide whether to send us; nothing goes automatically. There are also two settings in Preferences you can turn on to help us improve the app: Send anonymous usage information (which features you use, at app start and quit) and Enable local performance profiling (how long common operations take). Both are off by default; neither contains a word of what you've written; and performance timings only reach us when both settings are on — with just profiling on, the timings sit in a local log file on your own computer.

The full picture — what this website records, what each setting sends when you turn it on, and how to use your legal rights — is in our privacy notice.

7. Payment, invoices, and refunds

All payments go through Paddle, our merchant of record. Paddle issues your invoice, handles VAT and sales tax wherever you live, and is the name that appears on your card or bank statement.

Prices shown in pounds on /pricing include UK VAT. If you're outside the UK, you'll see the amount in your own currency at checkout, with your local tax added automatically by Paddle.

You can ask for a refund within 14 days of buying, for any reason, by emailing us at info@whiterosecode.co.uk or by following the steps on the refund page. Paddle sends the money back to the card or account you paid with.

8. Ending the licence

You can stop using SceneWeaver and uninstall it any time. Doing that on its own doesn't get you a refund outside the 14-day window.

We can suspend or end your licence if you break these terms in a serious way (for example, if you resell your licence key or try to trick the tier check). If the problem is one you can put right — say, accidentally going over a tier limit — we'll tell you and give you a reasonable chance to fix it before ending anything. If the problem can't be undone — like reselling a key — we may end the licence straight away.

9. No warranty

SceneWeaver is provided "as is" and "as available". In plain English, that means we're doing our best to make it work well, but we can't legally promise it'll be perfect for everyone in every situation. To the fullest extent the law allows, we're not giving any specific guarantees — not that it'll suit your particular need, not that it'll be bug-free, and not that it'll work on every device or with every other piece of software you own.

The app has restore points and snapshots to help protect your work, but it's still your responsibility to keep your own backups of your manuscripts.

10. What we could owe you if things go wrong

Some things the law simply doesn't let us limit — like liability for death or personal injury caused by our negligence, for fraud, or for your basic statutory consumer rights. Nothing in these terms tries to reduce any of those; the law wins.

Beyond that: if you ever won a legal claim against us to do with the app or these terms, the maximum we could ever owe you is whatever you paid us for your SceneWeaver licence in the twelve months before the thing that went wrong. We are a one-person business, not a big company that can absorb multi-thousand-pound losses, and this cap makes that reality explicit. We are not on the hook for knock-on losses like lost data, lost income, or lost business opportunities.

11. Changes to these terms

We'll update these terms from time to time — for example if we add a new tier, change payment processor, or need to reflect a change in the law. When something changes, the Effective from date at the bottom moves and, if the change is a big one, we'll flag it clearly on this page for a reasonable stretch of time before it takes effect. Carrying on using the app after a change means you accept the updated terms.

12. Which country's law applies

These terms are governed by the laws of England and Wales. Any legal dispute about them goes to the courts of England and Wales. If you're a consumer living elsewhere in the UK, you can also bring proceedings in the courts of the part of the UK you live in.

13. Contact

WhiteRoseCode (Shane M Lee, UK sole trader). Contact: info@whiterosecode.co.uk.

Effective from: 2026-06-26.